DENTAL NEW PATIENT CORDINATOR

Rajal J Patel DDS PA; Orange (NJ); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Training & development

Job summary

Rajal J Patel DDS PA in Orange, NJ is seeking a friendly and organized Dental New Patient Coordinator to join our growing practice. You will be the first point of contact for new patients, creating a welcoming experience and guiding them through intake, scheduling, and insurance verification.

The ideal candidate has experience in a dental office or healthcare front desk role, excels at communication, and can manage multiple tasks in a fast-paced environment while maintaining patient-first

Qualifications

• Experience in a dental office or healthcare front desk preferred.
• Proficient with dental practice management software.
• Knowledge of insurance verification and billing processes.
• Excellent communication and patient-centric approach.
• Organized with ability to multitask in a busy environment.

Responsibilities

• Greet and onboard new patients, ensuring a smooth and welcoming intake process
• Schedule and confirm new patient appointments, managing the dental practice calendar efficiently
• Collect and verify patient information, insurance details, and medical history forms
• Coordinate with clinical staff to ensure seamless patient flow and communication
• Follow up with prospective patients via phone, email, and text to convert inquiries into scheduled appointments
• Explain treatment plans, financial options, and dental insurance benefits to new patients
• Maintain accurate patient records using dental practice management software

Skills

Dental front desk

Patient communication

Multi-tasking

Insurance verification

Bilingual

Education

High school diploma

Administrative certification (bonus)

Tools

Dentrix

Eaglesoft

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Training & development

About the Role:

Rajal J Patel DDS PA is looking for an enthusiastic and organized Dental New Patient Coordinator to join our growing practice in Orange, NJ! In this role, you’ll be the first point of contact for new patients, creating a welcoming experience that sets the tone for exceptional dental care. If you love connecting with people and thrive in a fast-paced dental environment, we want to hear from you!

Responsibilities:

• Greet and onboard new patients, ensuring a smooth and welcoming intake process
• Schedule and confirm new patient appointments, managing the dental practice calendar efficiently
• Collect and verify patient information, insurance details, and medical history forms
• Coordinate with clinical staff to ensure seamless patient flow and communication
• Follow up with prospective patients via phone, email, and text to convert inquiries into scheduled appointments
• Explain treatment plans, financial options, and dental insurance benefits to new patients
• Maintain accurate patient records using dental practice management software

Requirements:

• Previous experience in a dental office or healthcare front desk role preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
• Strong knowledge of dental insurance verification and billing processes
• Excellent communication and interpersonal skills with a patient-first attitude
• Highly organized with the ability to multitask in a busy dental environment
• Bilingual skills a plus, reflecting the diverse community we serve
• High school diploma or equivalent required; dental assisting or administrative certification a bonus

About Us:

Rajal J Patel DDS PA is a trusted dental practice proudly serving the Orange, NJ community with comprehensive, compassionate dental care. Our patients love us for our personalized approach and commitment to making every visit comfortable and stress-free. We foster a supportive, team-oriented work environment where every staff member is valued and empowered to grow.