Dental Office Manager: Lead Patient Experience & Office Ops

Smile Brands Inc.; Boonton (NJ); Hybrid; USD 70,000 - 74,000; Full time

Job summary

Smile Brands Inc. is seeking a Dental Office Manager to lead the New Jersey practice, overseeing daily operations and the patient experience. You will work with the dentist and clinical team to drive practice success and coaching the office staff toward excellent patient care.

The role emphasizes team leadership, scheduling optimization, and performance monitoring, with a focus on creating a welcoming, compliant, and efficient dental office environment.

Qualifications

• 1+ year of experience managing or leading a dental office.
• Strong leadership and interpersonal skills.
• Knowledge of dental terminology and day-to-day operations of a dental practice.
• Patient-first mindset and commitment to an exceptional patient experience.

Responsibilities

• Lead the day-to-day operations of the dental practice to ensure efficient, high-quality patient care.
• Partner with the dentist and clinical team to support practice goals and growth.
• Lead, coach and develop the office team to foster collaboration and accountability.
• Oversee patient scheduling and optimize office throughput.
• Monitor production, collections and accounts receivable to identify improvements.
• Manage office expenses, supplies and operational resources.
• Support recruiting, onboarding, training and retention of team members.
• Create a welcoming environment and address patient concerns promptly.
• Ensure compliance with company policies and dental regulations, and coordinate equipment maintenance.

Skills

Leadership

Communication skills

Problem solving

Organization

Job description

Smile Brands Inc. is seeking a Dental Office Manager to lead the New Jersey practice, overseeing daily operations and the patient experience. You will work with the dentist and clinical team to drive practice success and coaching the office staff toward excellent patient care.

The role emphasizes team leadership, scheduling optimization, and performance monitoring, with a focus on creating a welcoming, compliant, and efficient dental office environment.