Dental Office Operations Manager

Eastern Dental; Stafford Township (NJ); On-site; USD 68,000 - 73,000; Full time

Job summary

Eastern Dental is seeking a Dental Office Manager for our Manahawkin, NJ practice to oversee daily operations, patient support services, and staff leadership.

The role requires multi-doctor, multi-specialty experience, and expertise in billing, insurance, scheduling, and HIPAA compliance. You will ensure timely appointments, accurate records, and delivery of high‑quality care.

Join a team devoted to compassionate care and dental excellence.

Qualifications

• Dental office management experience in multi-specialty or multi-doctor settings.
• At least 3 years of experience with billing, insurance, scheduling, etc.
• Strong dental terminology and industry knowledge.
• Denticon experience preferred.
• Excellent communication skills.

Responsibilities

• Plan and manage dental office operations to ensure excellent patient support.
• Oversee daily office activities and guide staff as needed.
• Schedule patient appointments, cancellations, and last-minute changes efficiently.
• Respond to patient and doctor needs and inquiries promptly.
• Ensure delivery of quality dental care to patients.
• Address patient queries and issues, ensuring satisfaction.
• Resolve patient issues per policies, healthcare regulations, and dental board standards.
• Present and organize payment schedules with patients.
• Train, develop, and manage staff to meet performance standards.
• Oversee performance evaluations, promotions, terminations, and retention.
• Oversee staff scheduling to ensure full coverage.
• Manage supplies, equipment upgrades, and operating expenses.
• Run and analyze management reports.
• Maintain patient data per HIPAA regulations and policies.

Job description

Eastern Dental is seeking a Dental Office Manager for our Manahawkin, NJ practice to oversee daily operations, patient support services, and staff leadership.

The role requires multi-doctor, multi-specialty experience, and expertise in billing, insurance, scheduling, and HIPAA compliance. You will ensure timely appointments, accurate records, and delivery of high‑quality care.

Join a team devoted to compassionate care and dental excellence.