Dental Office Front Desk & Scheduling Specialist

Heartland Dental; Loxahatchee Groves (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant for Coconut Crossing Dental Care in Florida. You’ll support the front office, greet patients, answer calls, manage mail and email, and coordinate with insurance companies using Dentrix for scheduling and records.

The role emphasizes patient‑centric service, strong communication, and organization, with opportunities to learn, grow, and be part of a trusted national network that values teamwork and professional development.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and data safeguards awareness.

Responsibilities

• Greet and welcome patients at the office.
• Manage front office duties including phones, mail, email, and communication with patients and insurance companies.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits and coverage.
• Post payments and manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Excellent communication

Organizational skills

HIPAA training/compliance

Customer service

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for Coconut Crossing Dental Care in Florida. You’ll support the front office, greet patients, answer calls, manage mail and email, and coordinate with insurance companies using Dentrix for scheduling and records.

The role emphasizes patient‑centric service, strong communication, and organization, with opportunities to learn, grow, and be part of a trusted national network that values teamwork and professional development.