Dental Office Front Desk Pro — Mon–Fri, No Weekends

Heartland Dental; Cape Coral (FL); Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement savings plans

Six paid holidays

PTO

Descripción de la vacante

Heartland Dental’s Chiquita Dental Care office in Cape Coral, FL, is hiring a Front Desk Business Assistant. You’ll greet patients, answer calls, schedule with Dentrix, file insurance claims, and process payments to keep the front desk running smoothly.

This role emphasizes patient-first service, teamwork, and opportunities for training within a national network that supports growth and stability.

Formación

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Ability to protect PHI and complete HIPAA training.

Responsabilidades

• Greet and welcome patients to create a positive first impression.
• Answer phones, manage emails/mail, and communicate with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• Process insurance claims and follow up on outstanding items.
• Post payments and manage accounts receivable.
• Discuss treatment plans and payment options with patients.
• Collaborate with clinicians to optimize front-office operations.

Conocimientos

Customer service

Communication skills

HIPAA knowledge

Descripción del empleo

Heartland Dental’s Chiquita Dental Care office in Cape Coral, FL, is hiring a Front Desk Business Assistant. You’ll greet patients, answer calls, schedule with Dentrix, file insurance claims, and process payments to keep the front desk running smoothly.

This role emphasizes patient-first service, teamwork, and opportunities for training within a national network that supports growth and stability.