Dental Front Desk & Office Ops Specialist (No Weekends)

Heartland; Bonita Isles (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental’s Bonita Dental Arts office in Bonita Springs, FL is hiring a Front Desk Business Assistant. You will greet patients, manage front office duties, and use Dentrix for scheduling and records.

You’ll schedule multiple providers, file claims, process payments, and discuss treatment plans with patients, while upholding HIPAA and PHI safeguards. This position offers front-office growth within a trusted national network.

Qualifications

• Fast-paced, customer-centric environment experience.
• Excellent communication and organizational skills.
• Regular HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients on entry to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

HIPAA compliance

Tools

Dentrix

Job description

Heartland Dental’s Bonita Dental Arts office in Bonita Springs, FL is hiring a Front Desk Business Assistant. You will greet patients, manage front office duties, and use Dentrix for scheduling and records.

You’ll schedule multiple providers, file claims, process payments, and discuss treatment plans with patients, while upholding HIPAA and PHI safeguards. This position offers front-office growth within a trusted national network.