Dental Front Desk & Office Coordinator | Mon–Fri, No Weekends

Heartland Dental; Naples (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Retirement Savings Plan

Six Paid Holidays

PTO

Daily Pay

Job summary

Heartland Dental is seeking a Front Desk Business Assistant in Naples, FL, to join Gulf Shore Cosmetic and Family Dentistry. You will greet patients, manage front desk tasks, and coordinate scheduling across providers.

The role emphasizes patient-first service, PHI protection, and collaboration with the team to maintain office efficiency. This full-time position offers training and growth within a national network known for its supportive culture and stability.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI handling awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and insurer communication.
• Use Dentrix for scheduling and records; coordinate appointments for multiple providers.
• File and follow up on insurance claims; verify benefits and coverage.
• Post insurance and patient payments; process accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental is seeking a Front Desk Business Assistant in Naples, FL, to join Gulf Shore Cosmetic and Family Dentistry. You will greet patients, manage front desk tasks, and coordinate scheduling across providers.

The role emphasizes patient-first service, PHI protection, and collaboration with the team to maintain office efficiency. This full-time position offers training and growth within a national network known for its supportive culture and stability.