Dental Office Front Desk & Admin Specialist

Heartland Dental LLC; Johnstown (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental LLC is seeking a Business Assistant to support the Dental Care at Ledge Rock team. You’ll greet patients, manage front office tasks, and coordinate scheduling across multiple providers to ensure smooth operations and top-notch patient experiences.

The role emphasizes teamwork, learning, and patient-first service, with benefits and growth opportunities in a stable dental support organization.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• Access to PHI requires HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties including phones, mail, email, and communications with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Fast-paced environment

Communication skills

Organizational skills

PHI handling

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a Business Assistant to support the Dental Care at Ledge Rock team. You’ll greet patients, manage front office tasks, and coordinate scheduling across multiple providers to ensure smooth operations and top-notch patient experiences.

The role emphasizes teamwork, learning, and patient-first service, with benefits and growth opportunities in a stable dental support organization.