Dental Office Coordinator & Billing Specialist

Heartland; Clayton (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental is opening a new Dental Care at Springbrook office and seeks a Business Assistant to support front-office operations. You’ll greet patients, manage calls, scheduling, insurance processing, and billing, using Dentrix.

The role emphasizes collaboration, learning, and patient‑centered care in a growing practice. The ideal candidate will have experience in dental/medical settings, strong communication, and organizational skills.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI and HIPAA training is required; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients and insurers.
• Use Dentrix for scheduling and records; schedule for multiple providers.
• Process insurance claims, verify benefits, and discuss treatment plan fees and payment options.
• Post payments and manage accounts receivable; support Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Heartland Dental is opening a new Dental Care at Springbrook office and seeks a Business Assistant to support front-office operations. You’ll greet patients, manage calls, scheduling, insurance processing, and billing, using Dentrix.

The role emphasizes collaboration, learning, and patient‑centered care in a growing practice. The ideal candidate will have experience in dental/medical settings, strong communication, and organizational skills.