Dental Office Front Desk & Billing Specialist

Heartland Dental; Ocala (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily Pay

Job summary

Oakridge Dental Care seeks a Business Assistant to join our team in Ocala, FL. This role supports front office operations and enhances patient experiences, working closely with our three-doctor team.

You’ll manage scheduling, claims, and patient communications, using Dentrix to maintain accurate records and assist providers with practice workflows. The ideal candidate has strong customer service skills, excellent organization, and a commitment to HIPAA compliance.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and protecting PHI; access to PHI as part of the role.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail, email, and patient communications.
• Use Dentrix for scheduling and records; schedule/confirm appointments for multiple providers.
• File insurance claims and follow up on claims; verify benefits and coverage.
• Post insurance and patient payments; process accounts receivable and review treatment plan fees.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Oakridge Dental Care seeks a Business Assistant to join our team in Ocala, FL. This role supports front office operations and enhances patient experiences, working closely with our three-doctor team.

You’ll manage scheduling, claims, and patient communications, using Dentrix to maintain accurate records and assist providers with practice workflows. The ideal candidate has strong customer service skills, excellent organization, and a commitment to HIPAA compliance.