Dental Front Office Specialist - Patient Care & Scheduling

Heartland Dental; Owasso (OK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays

PTO

Job summary

Family Dental Care of Owasso is seeking a Business Assistant to support front office operations in a fast-paced dental office setting. You will greet patients, handle phone and email communications, and use Dentrix for scheduling and records.

The role includes processing insurance claims, posting payments, and assisting with treatment plan discussions. Ideal candidates bring strong customer service and organizational skills, with experience in a dental or medical environment and familiarity with

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Awareness of PHI and HIPAA regulations.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office tasks: phones, mail, emails, and communications with patients and insurers.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• Process insurance claims and follow up on outstanding items.
• Post payments and manage accounts receivable.
• Explain treatment plan fees and payment options.

Skills

Customer service

Communication

Organization

HIPAA compliance

PHI handling

Tools

Dentrix

Job description

Family Dental Care of Owasso is seeking a Business Assistant to support front office operations in a fast-paced dental office setting. You will greet patients, handle phone and email communications, and use Dentrix for scheduling and records.

The role includes processing insurance claims, posting payments, and assisting with treatment plan discussions. Ideal candidates bring strong customer service and organizational skills, with experience in a dental or medical environment and familiarity with