Dental Front Office & Billing Specialist

Heartland Dental; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily Pay access

Job summary

Farrow Parkway Dental Care, part of Heartland Dental, is seeking a Business Assistant to support front-office operations and billing processes in a busy dental office. You’ll greet patients, manage phones and scheduling, and collaborate with clinicians to optimize office performance.

The role emphasizes patient service, accurate records, and effective communication, with opportunities for growth in a stable, nationwide dental support organization.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• PHI protection and HIPAA training are required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Handle front office duties: phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post payments and process accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

HIPAA training

Tools

Dentrix

Job description

Farrow Parkway Dental Care, part of Heartland Dental, is seeking a Business Assistant to support front-office operations and billing processes in a busy dental office. You’ll greet patients, manage phones and scheduling, and collaborate with clinicians to optimize office performance.

The role emphasizes patient service, accurate records, and effective communication, with opportunities for growth in a stable, nationwide dental support organization.