Dental Front Desk & Patient Care Specialist

Adc Fl; Ocala (FL); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Dental insurance

Life insurance

401(k)

Job summary

Advanced Dental Care of Shady Road in Ocala, FL is looking for a friendly Dental Receptionist to join our clinical team and provide excellent patient service.

You will answer phones, schedule appointments, register patients, post charges, and assist with treatment plan financing while supporting staff in a modern, patient-centered practice.

Experience in a dental or health-care office and solid customer service skills are preferred; training is provided.

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Skills

Customer service

Phone handling

Scheduling

Insurance knowledge

Job description

Advanced Dental Care of Shady Road in Ocala, FL is looking for a friendly Dental Receptionist to join our clinical team and provide excellent patient service.

You will answer phones, schedule appointments, register patients, post charges, and assist with treatment plan financing while supporting staff in a modern, patient-centered practice.

Experience in a dental or health-care office and solid customer service skills are preferred; training is provided.