Dental Front Office & Billing Coordinator

Heartland Dental; Orland Park (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Heartland Dental is seeking a Business Assistant for our Orland Park office. You will greet patients, handle front desk tasks, and use Dentrix to schedule and manage records. You’ll work with providers and the team to ensure smooth operations and patient care.

Ideal candidates have dental/medical front-office experience, strong communication skills, and a patient-centric approach. The role offers competitive benefits and growth within a national network.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail/email, liaise with patients and insurers.
• Use Dentrix for scheduling and patient records; schedule multiple providers.
• Process insurance claims, verify benefits, follow up on claims, and post payments.
• Review treatment plan fees and payment options; support implementation of Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for our Orland Park office. You will greet patients, handle front desk tasks, and use Dentrix to schedule and manage records. You’ll work with providers and the team to ensure smooth operations and patient care.

Ideal candidates have dental/medical front-office experience, strong communication skills, and a patient-centric approach. The role offers competitive benefits and growth within a national network.