Dental Front Desk Specialist – Insurance & Patient Experience

Ocala Dental Harmony; Ocala (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Free food & snacks

Paid time off

Job summary

A local dental practice in Ocala is looking for a Dental Front Desk professional with insurance experience to join their vibrant team. In this role, you'll manage front desk operations, greet patients, verify insurance eligibility, and assist with claims. The ideal candidate will have strong organizational and communication skills, along with a passion for providing exceptional patient service. Join a supportive work environment that offers growth opportunities.

Qualifications

• Proven experience in a dental front desk role with insurance knowledge.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet patients warmly and manage front desk operations efficiently.
• Schedule appointments and confirm patient visits.
• Verify insurance eligibility and process claims accurately.
• Assist patients with insurance questions and financial arrangements.
• Maintain patient records and ensure compliance with HIPAA regulations.
• Manage phone calls and respond to patient inquiries promptly.
• Collaborate with dental staff to enhance patient care and office workflow.
• Handle billing and payment processing with attention to detail.

Skills

Insurance Knowledge

Strong Organizational Skills

Communication Skills

Multitasking Skills

Dental Software Familiarity

Education

High School Diploma or Equivalent

Job description

A local dental practice in Ocala is looking for a Dental Front Desk professional with insurance experience to join their vibrant team. In this role, you'll manage front desk operations, greet patients, verify insurance eligibility, and assist with claims. The ideal candidate will have strong organizational and communication skills, along with a passion for providing exceptional patient service. Join a supportive work environment that offers growth opportunities.