Dental Office Front Desk & Billing Coordinator

Heartland Dental; Smyrna (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

6 paid holidays

Paid time off (PTO)

Daily Pay (on-demand)

Job summary

Family Dental Care of Smyrna, supported by Heartland Dental, is seeking a friendly Business Assistant to help run the front desk and office operations. You’ll greet patients, answer phones, manage mail and emails, and coordinate with insurance companies.

You’ll use Dentrix for scheduling and records, schedule multiple providers, file claims, post payments, review treatment plan fees, and support the team to implement Heartland Dental systems for improved practice performance.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI handling awareness.

Responsibilities

• Greet and welcome patients at the reception area.
• Manage front office duties: phones, mail, and emails.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Front desk

Customer service

HIPAA training

Dentrix

Tools

Dentrix

Job description

Family Dental Care of Smyrna, supported by Heartland Dental, is seeking a friendly Business Assistant to help run the front desk and office operations. You’ll greet patients, answer phones, manage mail and emails, and coordinate with insurance companies.

You’ll use Dentrix for scheduling and records, schedule multiple providers, file claims, post payments, review treatment plan fees, and support the team to implement Heartland Dental systems for improved practice performance.