Dental Front Office & Billing Specialist

Heartland Dental; Nashville (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Full benefits offered

Support for learning and team cohesion

Job summary

Heartland Dental, located in Nashville, TN, is looking for a Business Assistant to enhance team functions and patient care. As part of the front office team, you will play a key role in operations, patient interactions, and support tasks using Dentrix software.

The ideal candidate will have strong organizational and communication skills, along with experience in a dental or medical environment. Candidates should be motivated to contribute to patient care and enjoy a collaborative team culture.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• 1+ years of experience with insurance billing and accounts receivable.
• Regular HIPAA training will be required.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties including answering phones and emails.
• Utilize Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments and process accounts receivables.

Skills

Excellent communication skills

Organizational skills

Customer service expertise

Education

Experience in a dental or medical setting

Tools

Dentrix

Job description

Heartland Dental, located in Nashville, TN, is looking for a Business Assistant to enhance team functions and patient care. As part of the front office team, you will play a key role in operations, patient interactions, and support tasks using Dentrix software.

The ideal candidate will have strong organizational and communication skills, along with experience in a dental or medical environment. Candidates should be motivated to contribute to patient care and enjoy a collaborative team culture.