Dental Office Business Manager: Operations & Team Lead

InterDent Service Corporation; Irvine (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

PTO

401k plan

CE credits

Career advancement opportunities

Job summary

Gentle Dental Irvine is seeking a proactive Business Manager to keep the office running smoothly from open to close. You will supervise non-clinical staff, manage scheduling, payroll, bookkeeping and insurance claims while maintaining high patient care and service standards.

In partnership with the Director of Operations and Area Clinical Director, you will foster a positive team culture, optimize production, monitor budgets and ensure compliance with state laws and safety regulations.

Qualifications

• Experience in dental/healthcare management preferred
• Excellent verbal and written communication skills
• Computer literate; familiarity with dental software

Responsibilities

• Maintain an office environment that ensures optimal patient care and customer service; supervise the office team, hire/train non-clinical staff, monitor hours, approve timesheets
• Evaluate and review office production and procedures to improve efficiency, patient retention and profitability
• Analyze and organize office operations, including bookkeeping, invoicing, payroll preparation and other administrative tasks
• Organize day-to-day operations; schedule staff to support providers, conduct daily huddles, monitor flow and adjust as needed
• Collect payments from patients, handle overdue balances, and follow cash handling policies
• Review production reports and communicate results to meet or exceed monthly budget
• May back up front office tasks: schedule/confirm appointments, answer calls, present treatment plans, submit insurance claims, collect balances
• Address patient complaints promptly and compassionately, escalate when needed
• Prepare and understand insurance plan details and limitations
• Assist HR with recruitment, retention, and staff issue resolution
• Maintain knowledge of software systems for data reporting
• Ensure compliance with state dental laws and safety regulations

Skills

Leadership

Verbal communication

Written communication

Office administration

Tools

QSI

Denticon

Job description

Gentle Dental Irvine is seeking a proactive Business Manager to keep the office running smoothly from open to close. You will supervise non-clinical staff, manage scheduling, payroll, bookkeeping and insurance claims while maintaining high patient care and service standards.

In partnership with the Director of Operations and Area Clinical Director, you will foster a positive team culture, optimize production, monitor budgets and ensure compliance with state laws and safety regulations.