Dental Office Assistant: Front Desk & Scheduling Pro

Heartland Dental LLC; Springboro (OH); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

PTO

Daily Pay

Job summary

Settlers Walk Dental Care is seeking a Dental Office Assistant with prior dental front desk experience. You will greet patients, manage front office tasks, and utilize Dentrix for scheduling and records.

The role includes insurance billing, payment processing, and collaboration with the Heartland Dental team to support office systems. Ideal candidates have strong communication skills, organization, and a patient-centered approach in a fast-paced dental environment.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection familiarity.

Responsibilities

• Greet and welcome patients on entry to create a positive first impression.
• Manage front office duties: answer phones, mail and email communications.
• Utilize Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Dental software

Tools

Dentrix

Job description

Settlers Walk Dental Care is seeking a Dental Office Assistant with prior dental front desk experience. You will greet patients, manage front office tasks, and utilize Dentrix for scheduling and records.

The role includes insurance billing, payment processing, and collaboration with the Heartland Dental team to support office systems. Ideal candidates have strong communication skills, organization, and a patient-centered approach in a fast-paced dental environment.