Dental Front Desk & Admin Pro

Heartland Dental; Columbia (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Job summary

Heartland Dental seeks a Business Assistant for Killian Road Dental Care to greet patients, manage front office duties, and schedule with Dentrix. You will collaborate with clinicians and staff to ensure smooth daily operations and a standout patient experience.

Ideal candidates bring experience in fast-paced settings, excellent communication and organizational skills, and familiarity with dental billing. HIPAA training will be provided, with opportunities for growth within the Heartland Dental

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with HIPAA training required and data safeguards.

Responsibilities

• Greet and welcome patients at the office to create a positive first impression.
• Manage front office duties, including phones, mail, and communications with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Communication

Organization

HIPAA training awareness

Tools

Dentrix

Job description

Heartland Dental seeks a Business Assistant for Killian Road Dental Care to greet patients, manage front office duties, and schedule with Dentrix. You will collaborate with clinicians and staff to ensure smooth daily operations and a standout patient experience.

Ideal candidates bring experience in fast-paced settings, excellent communication and organizational skills, and familiarity with dental billing. HIPAA training will be provided, with opportunities for growth within the Heartland Dental