Dental Front Office: Scheduling & Billing Specialist

Heartland Dental; Bloomington (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Daily Pay

Job summary

Heartland Dental seeks a Dental Front Office Business Assistant to join Hershey Plaza Dental Center. The role includes greeting patients, managing front desk duties, scheduling, billing, and using Dentrix in a fast-paced dental office environment.

Dental experience is required, with responsibilities spanning insurance claims, payments, and collaboration with providers to optimize office systems. Training and benefits accompany a growing, stable team.

Qualifications

• Dental experience required.
• Experience in a fast-paced, customer-focused environment.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients at the front desk to create a positive first impression.
• Manage front office duties: answer phones, mail, emails, and communications with patients and insurers.
• Utilize Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims and coverage verification.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer-centric

Excellent communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental seeks a Dental Front Office Business Assistant to join Hershey Plaza Dental Center. The role includes greeting patients, managing front desk duties, scheduling, billing, and using Dentrix in a fast-paced dental office environment.

Dental experience is required, with responsibilities spanning insurance claims, payments, and collaboration with providers to optimize office systems. Training and benefits accompany a growing, stable team.