Dental Front Office Specialist: Patient Care & Admin Support

Heartland Dental LLC; Peoria (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Job summary

Heartland Dental LLC is seeking a Front Office Administrative Assistant to join Arrowhead Creekside Dental. You will support the front office, manage phones, scheduling, and insurance communications, and help ensure smooth patient flow in a busy dental practice.

The role requires strong communication, organization, and customer service skills, with experience in a dental setting and familiarity with Dentrix and Outlook.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• The role involves handling PHI with HIPAA training and data safeguards.
• Experience with dental billing/insurance is a plus.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, scheduling, and correspondence with insurers.
• Utilize Dentrix for scheduling and records management.
• Schedule/confirm appointments for multiple providers.
• Post insurance and patient payments; assist with accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Fast-paced environment

Customer service

Communication

Organization

Tools

Dentrix

Microsoft Outlook

Job description

Heartland Dental LLC is seeking a Front Office Administrative Assistant to join Arrowhead Creekside Dental. You will support the front office, manage phones, scheduling, and insurance communications, and help ensure smooth patient flow in a busy dental practice.

The role requires strong communication, organization, and customer service skills, with experience in a dental setting and familiarity with Dentrix and Outlook.