Dental Office & Admin Assistant - Scheduling & Billing

Heartland; Cincinnati (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental's Stone Creek Family Dental practice is hiring a Dental Office Assistant to join our supportive front office team. You will welcome patients, handle phones and emails, and manage scheduling and insurance tasks using Dentrix.

Ideal candidates have experience in fast-paced, customer-focused environments, strong communication and organization skills, and a commitment to HIPAA and protecting patient information. We offer competitive benefits and learning opportunities.

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail, and emails; communicate with patients and insurance.
• Schedule and confirm appointments using Dentrix; coordinate with providers.
• Process insurance claims, verification of benefits, and explanations of coverage.
• Post insurance and patient payments; manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Fast-paced environment

Customer-centric service

Excellent communication

Tools

Dentrix

Job description

Heartland Dental's Stone Creek Family Dental practice is hiring a Dental Office Assistant to join our supportive front office team. You will welcome patients, handle phones and emails, and manage scheduling and insurance tasks using Dentrix.

Ideal candidates have experience in fast-paced, customer-focused environments, strong communication and organization skills, and a commitment to HIPAA and protecting patient information. We offer competitive benefits and learning opportunities.