Dental Front Office: Welcoming Care Coordinator

Smile Brands Inc.; Selma (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Smile Brands Inc. is seeking a Patient Care Coordinator to greet patients warmly, guide them through check-in, scheduling, insurance verification and understanding treatment and payment options.

You’ll bring our G3 approach—Greeting, Guiding and Gratitude—to life and help each visitor feel welcomed and informed. In a fast-paced, team‑oriented dental office, you’ll manage the patient experience from arrival to checkout, answer questions, coordinate appointments, and support the clinicians.

Qualifications

• 1+ year of experience in a dental, healthcare, hospitality or customer-service environment preferred.
• Knowledge of dental terminology preferred.
• Strong communication and interpersonal skills.
• A genuine passion for helping people.
• Ability to build rapport and create positive relationships with patients.
• Strong organization and attention to detail.
• Comfortable working in a fast-paced, team-oriented environment.
• A positive, professional and patient-first approach.

Responsibilities

• Greeting: Create a warm, welcoming environment and make every patient feel valued from arrival.
• Guiding: Support patients through check-in/check-out, scheduling, insurance verification, and questions about care.
• Treatment Support: Help patients understand treatment recommendations and payment options.
• Patient Experience: Build trusting relationships to make visits comfortable and stress-free.
• Communication: Answer phones and relay information clearly with patients and the dental team.
• Scheduling: Maintain an efficient schedule and maximize patient care opportunities.
• Gratitude: Show appreciation and create a caring, confident experience.

Skills

Communication skills

Interpersonal skills

Rapport building

Positive attitude

Organization

Attention to detail

Patient-first mindset

Team work

Job description

Smile Brands Inc. is seeking a Patient Care Coordinator to greet patients warmly, guide them through check-in, scheduling, insurance verification and understanding treatment and payment options.

You’ll bring our G3 approach—Greeting, Guiding and Gratitude—to life and help each visitor feel welcomed and informed. In a fast-paced, team‑oriented dental office, you’ll manage the patient experience from arrival to checkout, answer questions, coordinate appointments, and support the clinicians.