Dental Front Desk & Billing Coordinator

Heartland Dental LLC; Cranberry Township (Butler County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Job summary

Chestnut Hills-Cranberry Township, part of Heartland Dental, seeks a Full Time Dental Receptionist to welcome patients and manage front desk operations. You’ll answer phones, schedule with Dentrix, and coordinate with insurance providers to keep the office running smoothly.

The role offers competitive benefits, front-line training, and the opportunity to grow within a large, nationwide dental support organization that values patient care and teamwork.

Qualifications

• Experience in a fast-paced, customer-centric environment is required.
• Regular HIPAA training and PHI protection are mandatory.
• Access to PHI will be limited to job-related needs; confidentiality is essential.

Responsibilities

• Greet patients and create a welcoming first impression.
• Handle front desk duties: phones, mail, and patient communications.
• Schedule using Dentrix for multiple providers and manage records.
• Verify benefits and process insurance claims and payments.
• Post payments and manage accounts receivable and outstanding balances.
• Discuss treatment plan costs and financing options with patients.
• Collaborate with team to implement Heartland Dental systems.
• Support office operations to optimize overall performance.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Chestnut Hills-Cranberry Township, part of Heartland Dental, seeks a Full Time Dental Receptionist to welcome patients and manage front desk operations. You’ll answer phones, schedule with Dentrix, and coordinate with insurance providers to keep the office running smoothly.

The role offers competitive benefits, front-line training, and the opportunity to grow within a large, nationwide dental support organization that values patient care and teamwork.