Dental Front Office Specialist - Scheduling, Claims & Care

Heartland Dental; Leander (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Job summary

Creekview Dental Care in Leander, TX is seeking a skilled Business Assistant to join our patient-focused team. You will manage front-office duties, verify insurance, submit claims, and support treatment presentation using Dentrix.

A positive attitude and strong communication are essential for success in our supportive, learning-driven culture. You’ll work alongside a collaborative team, handling scheduling, payments, and office coordination while upholding HIPAA standards and data safeguards.

Qualifications

• Experience working in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection.
• Ability to verify benefits and explain coverage.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients/insurers.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• Process patient and insurance payments and follow up on outstanding claims.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Dentrix experience

Insurance verification

Claims submission

Patient presentation

Communication

Organization

Tools

Dentrix

Job description

Creekview Dental Care in Leander, TX is seeking a skilled Business Assistant to join our patient-focused team. You will manage front-office duties, verify insurance, submit claims, and support treatment presentation using Dentrix.

A positive attitude and strong communication are essential for success in our supportive, learning-driven culture. You’ll work alongside a collaborative team, handling scheduling, payments, and office coordination while upholding HIPAA standards and data safeguards.