Dental Front Office Pro: Scheduling, Billing & Patient Care

Heartland Dental; New Braunfels (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Creekside Dental Care is seeking a Temporary Business Assistant to support front office operations, scheduling, billing, and patient communications. The role emphasizes accuracy, patient-first service, and adherence to privacy policies in a fast-paced dental office environment.

You’ll work with the team to streamline administrative tasks, manage records, and help ensure smooth daily office functions while supporting Heartland Dental systems and practices.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Regular HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties including phones, mail, and emails.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on claims; verify benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems.

Skills

Fast-paced environment

Communication skills

HIPAA training

Tools

Dentrix

Job description

Creekside Dental Care is seeking a Temporary Business Assistant to support front office operations, scheduling, billing, and patient communications. The role emphasizes accuracy, patient-first service, and adherence to privacy policies in a fast-paced dental office environment.

You’ll work with the team to streamline administrative tasks, manage records, and help ensure smooth daily office functions while supporting Heartland Dental systems and practices.