Dental Front Office & Scheduling Specialist

Heartland Dental LLC; Cave Creek (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental LLC is seeking a Front Office Administrative Assistant for Black Mountain Dental Care in Cave Creek, AZ. You will greet patients, manage front desk duties, and use Dentrix for scheduling and records while coordinating with providers to ensure smooth daily operations.

The role requires at least 1 year in a dental/medical setting, strong customer service, and excellent communication. Competitive benefits and ongoing training support your development in a fast-paced office.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and protection of PHI required.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and records; schedule appointments for multiple providers.
• Process insurance claims, verify benefits, and explain coverage.
• Post payments and manage accounts receivable; review treatment plan fees and options.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Microsoft Office

Job description

Heartland Dental LLC is seeking a Front Office Administrative Assistant for Black Mountain Dental Care in Cave Creek, AZ. You will greet patients, manage front desk duties, and use Dentrix for scheduling and records while coordinating with providers to ensure smooth daily operations.

The role requires at least 1 year in a dental/medical setting, strong customer service, and excellent communication. Competitive benefits and ongoing training support your development in a fast-paced office.