Dental Front Desk & Insurance Coordinator

Heartland Dental LLC; Scottsdale (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO

Job summary

Heartland Dental LLC is seeking a Dental Front Office Assistant/Business Assistant in Scottsdale to greet patients, manage front desk duties, and coordinate scheduling with Dentrix. The role supports a fast-paced dental office and emphasizes patient service and teamwork.

The successful candidate will handle insurance claims, payments, and coordination with providers to keep the office running smoothly. This position offers benefits and opportunities for growth within Heartland Dental.

Qualifications

• 1+ years of experience in a dental front desk role.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.
• Excellent customer service and organizational skills.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Team oriented

Adaptability

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a Dental Front Office Assistant/Business Assistant in Scottsdale to greet patients, manage front desk duties, and coordinate scheduling with Dentrix. The role supports a fast-paced dental office and emphasizes patient service and teamwork.

The successful candidate will handle insurance claims, payments, and coordination with providers to keep the office running smoothly. This position offers benefits and opportunities for growth within Heartland Dental.