Dental Front Desk & Admin Coordinator

Heartland; Macedonia (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO

Job summary

Heartland-backed Macedonia Dental Arts seeks a Dental Office Assistant to greet patients, manage front-office operations, and coordinate scheduling for multiple providers. You’ll use Dentrix for appointments and records, handle insurance claims, and discuss coverage with patients.

The role emphasizes customer service, HIPAA compliance, and ongoing training within a supportive team, offering competitive benefits and growth opportunities.

Qualifications

• Fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection compliance.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front-office duties: phones, mail, emails, scheduling with patients and insurance.
• Use Dentrix for scheduling and records; coordinate appointments for multiple providers.
• Process insurance claims and verify benefits; discuss payment options with patients.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland-backed Macedonia Dental Arts seeks a Dental Office Assistant to greet patients, manage front-office operations, and coordinate scheduling for multiple providers. You’ll use Dentrix for appointments and records, handle insurance claims, and discuss coverage with patients.

The role emphasizes customer service, HIPAA compliance, and ongoing training within a supportive team, offering competitive benefits and growth opportunities.