Dental Front Office & Scheduling Specialist

Heartland Dental; Tucson (AZ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Job summary

Heartland Dental is seeking a Business Assistant at Signature Smiles On Broadway in Tucson, AZ. Join a team-focused office supporting front desk operations, scheduling, and patient billing to ensure smooth patient experiences.

You will work with Dentrix, coordinate with providers, and help communicate treatment options while maintaining PHI protections and HIPAA training. A stable, growth-minded employer with comprehensive benefits.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI handling knowledge.

Responsibilities

• Greet and assist patients; manage front office duties.
• Answer phones, mail, and communications with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• Process insurance claims and follow up on unpaid claims.
• Post payments and manage accounts receivable.
• Explain treatment fees and payment options.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant at Signature Smiles On Broadway in Tucson, AZ. Join a team-focused office supporting front desk operations, scheduling, and patient billing to ensure smooth patient experiences.

You will work with Dentrix, coordinate with providers, and help communicate treatment options while maintaining PHI protections and HIPAA training. A stable, growth-minded employer with comprehensive benefits.