Dental Front Office & Scheduling Coordinator

Heartland Dental LLC; Tuscaloosa (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Job summary

Lakeside Dental - Tuscaloosa, supported by Heartland Dental, seeks a Dental Front Office Assistant/Business Assistant to join our team. You will greet patients, manage front office tasks, and coordinate scheduling and billing to ensure smooth daily operations.

You will work with Dentrix, handle insurance communications, and collaborate with providers to uphold high standards of patient care in a fast-paced environment.

Qualifications

• 1+ years of experience in a dental front desk position
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience
• Detail-oriented and patient-focused
• Experience in a fast-paced, customer-centric environment
• Regular HIPAA training and data safeguards expectations

Responsibilities

• Greet and welcome patients to create a great first impression for the team
• Manage front office duties including phones, mail and emails, and communication with patients and insurance companies
• Use Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers
• File insurance claims and follow up on outstanding claims, verification of benefits and coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with providers and team to implement Heartland Dental systems to optimize office potential

Skills

Front desk

Customer service

Dentrix

Communication

HIPAA compliance

Tools

Dentrix

Job description

Lakeside Dental - Tuscaloosa, supported by Heartland Dental, seeks a Dental Front Office Assistant/Business Assistant to join our team. You will greet patients, manage front office tasks, and coordinate scheduling and billing to ensure smooth daily operations.

You will work with Dentrix, handle insurance communications, and collaborate with providers to uphold high standards of patient care in a fast-paced environment.