Dental Front Office & Billing Coordinator

Heartland Dental; Tuscaloosa (AL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Daily Pay

Job summary

Lakeside Dental - Tuscaloosa is seeking a Dental Front Office/Business Assistant to join our team. This role handles front desk duties, scheduling, insurance claims, and patient communications while supporting office operations within the Heartland Dental network.

Utilize Dentrix for scheduling and records, manage insurance billing, and collaborate with providers to optimize office efficiency. Competitive benefits and growth opportunities are offered.

Qualifications

• 1+ year of dental front desk experience.
• 1+ year of insurance billing and accounts receivable.
• Experience with Dentrix or similar dental software.
• Detail-oriented and patient-focused.
• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA knowledge and willingness to complete required PHI training.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Skills

Dentrix

Front desk experience

Insurance billing

Communication skills

Organizational skills

HIPAA awareness

Tools

Dentrix software

Dental scheduling software

Job description

Lakeside Dental - Tuscaloosa is seeking a Dental Front Office/Business Assistant to join our team. This role handles front desk duties, scheduling, insurance claims, and patient communications while supporting office operations within the Heartland Dental network.

Utilize Dentrix for scheduling and records, manage insurance billing, and collaborate with providers to optimize office efficiency. Competitive benefits and growth opportunities are offered.