Dental Front Office Pro: Scheduling & Insurance

Heartland Dental; Clarksville (MD); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Daily Pay access

Job summary

Heartland Dental's Fusion Dental - Clarksville is seeking a Business Assistant to support front office operations and create a welcoming patient experience. You will handle phones, scheduling in Dentrix, posting payments, and liaising with insurance.

This role emphasizes teamwork, accuracy, and HIPAA compliance in a fast-paced office. Join a nationally recognized dental support organization with 20+ years of experience, offering competitive benefits, education/training, and opportunities for

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection responsibilities.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail, and emails, coordinate with patients and insurers.
• Use Dentrix for scheduling and records; schedule multiple providers.
• File insurance claims and follow up on benefits and coverage; verify payments.
• Post insurance and patient payments and manage accounts receivable; discuss treatment plan fees.

Skills

Communication skills

Organizational skills

Customer-centric

Tools

Dentrix

Job description

Heartland Dental's Fusion Dental - Clarksville is seeking a Business Assistant to support front office operations and create a welcoming patient experience. You will handle phones, scheduling in Dentrix, posting payments, and liaising with insurance.

This role emphasizes teamwork, accuracy, and HIPAA compliance in a fast-paced office. Join a nationally recognized dental support organization with 20+ years of experience, offering competitive benefits, education/training, and opportunities for