Dental Front Office Pro - Patient Care & Growth

Ideal-Dental; Austin (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental discount for employee andfamily

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental in Austin is seeking a Front Office Associate to deliver warm greetings, coordinate appointments, and support both patients and the dental team. You’ll be equipped with training, tools, and opportunities to grow while contributing to high‑quality, patient‑centered care.

Join a clinician‑led, fast‑growing practice focused on compassionate service. You will handle check‑in/check‑out, payments, and maintain a clean, inviting office; some travel to DeNovo offices may be required as we

Qualifications

• A welcoming smile and positive attitude that makes every guest feel at home.
• Exceptional communication and customer service skills to foster strong connections with guests.
• A passion for serving and engaging with guests, ensuring their needs are met with care.
• DeNovo Offices: New acquired offices may require travel.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for guests and team members.
• Assist with other tasks as needed to support the office and team.

Skills

Welcoming attitude

Communication & service

Guest engagement

Travel readiness (DeNovo)

Job description

Ideal Dental in Austin is seeking a Front Office Associate to deliver warm greetings, coordinate appointments, and support both patients and the dental team. You’ll be equipped with training, tools, and opportunities to grow while contributing to high‑quality, patient‑centered care.

Join a clinician‑led, fast‑growing practice focused on compassionate service. You will handle check‑in/check‑out, payments, and maintain a clean, inviting office; some travel to DeNovo offices may be required as we