Dental Front Desk & Guest Experience Specialist

Ideal Dental; Deer Park, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits for employee andfamily

Paid holidays

Paid Time Off

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to be the welcoming face of our clinic and the first point of contact for patients. You will provide exceptional service, manage appointments, and support the dental team with financial coordination and office organization.

Join a culture focused on patient-centered care, growth, and a positive work environment. Travel to newly acquired DeNovo offices may be required as part of the role.

Qualifications

• Friendly, guest-focused demeanor.
• Strong communication and customer service.
• Willingness to travel to DeNovo offices.

Responsibilities

• Greet guests with a warm, first impression and serve as primary contact.
• Deliver outstanding customer service to ensure a positive guest experience.
• Manage appointment confirmations and adjust schedules to keep operations smooth.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clean, organized, and inviting office environment for guests and team.
• Assist with other tasks as needed to support the office and team.

Skills

Welcoming attitude

Communication skills

Customer service

Job description

Ideal Dental is seeking a Front Office Associate to be the welcoming face of our clinic and the first point of contact for patients. You will provide exceptional service, manage appointments, and support the dental team with financial coordination and office organization.

Join a culture focused on patient-centered care, growth, and a positive work environment. Travel to newly acquired DeNovo offices may be required as part of the role.