Dental Front Office Pro - Growth & Benefits

Heartland Dental; Lansing (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Prescription drug coverage

Life and disability insurance

401(K) retirement plan

Bonus opportunities (monthly and QTR)

6 paid holidays and PTO after 90 days

Continuing education and growth

Job summary

Heartland Dental is seeking a Business Assistant to support the dental front office in Lansing, MI. You will greet patients, manage scheduling, and coordinate communications with patients and insurers. Proficiency with Dentrix will help handle multiple providers and claims efficiently.

The role emphasizes teamwork, HIPAA compliance, and ongoing learning in a supportive environment with opportunities for professional growth.

Qualifications

• Fast-paced, customer-centric environment experience required.
• Excellent communication and strong organizational skills.
• HIPAA training and data safeguards familiarity required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, communications with patients/insurers.
• Use Dentrix for scheduling and records; schedule for multiple providers.
• File insurance claims and follow up on outstanding claims and coverage verification.
• Post payments and process accounts receivable; discuss treatment plan fees.

Skills

Customer-centric environment

Excellent communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to support the dental front office in Lansing, MI. You will greet patients, manage scheduling, and coordinate communications with patients and insurers. Proficiency with Dentrix will help handle multiple providers and claims efficiently.

The role emphasizes teamwork, HIPAA compliance, and ongoing learning in a supportive environment with opportunities for professional growth.