Dental Front Office Pro - Growth & Benefits

Heartland Dental; Osceola (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental services for dependents

Life and disability insurance

401(K) retirement plan

Bonus opportunities

Paid holidays

PTO accrual

Continuing education

Job summary

Heartland Dental Osceola, IN is seeking a friendly Dental Front Office Receptionist to join our team as a Business Assistant. You will greet patients, manage phones, scheduling, and insurance communication.

You’ll use Dentrix for scheduling and records, process claims, verify benefits, and support providers. We value teamwork, learning, and putting patients first.

This role offers a Monday–Friday schedule, a family atmosphere, and opportunities for growth.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

HIPAA awareness

Tools

Dentrix

Job description

Heartland Dental Osceola, IN is seeking a friendly Dental Front Office Receptionist to join our team as a Business Assistant. You will greet patients, manage phones, scheduling, and insurance communication.

You’ll use Dentrix for scheduling and records, process claims, verify benefits, and support providers. We value teamwork, learning, and putting patients first.

This role offers a Monday–Friday schedule, a family atmosphere, and opportunities for growth.