Dental Front Office | Patient-First Coordinator

Ideal Dental; La Porte (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental in California is seeking a Front Office Associate to warmly welcome guests, schedule appointments, and support the dental team with exceptional service. You will be empowered with training and tools to grow your career while making a real difference in patients' experiences.

Join a fast-paced, patient-centric environment that values compassion and professionalism. This role offers growth opportunities, a friendly team, and benefits designed to support your well-being and development.

Qualifications

• A welcoming smile and positive attitude that makes guests feel at home.
• Exceptional communication and customer service skills to foster connections.
• A passion for serving and engaging with guests, ensuring needs are met.
• DeNovo Offices: New acquired offices may require travel.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, inviting office environment for guests and team.
• Assist with other tasks as needed to support the office and team.

Skills

Welcoming attitude

Customer service

Communication skills

Guest engagement

Travel willingness

Job description

Ideal Dental in California is seeking a Front Office Associate to warmly welcome guests, schedule appointments, and support the dental team with exceptional service. You will be empowered with training and tools to grow your career while making a real difference in patients' experiences.

Join a fast-paced, patient-centric environment that values compassion and professionalism. This role offers growth opportunities, a friendly team, and benefits designed to support your well-being and development.