Dental Front Office & Patient Experience Coordinator

Ideal Dental; Fort Worth (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance.

Discounted dental benefits for the员工,钜

Paid holidays.

Paid Time Off (PTO).

401K.

Employee scholarship program.

Job summary

Ideal Dental is seeking a Front Office Associate to join a fast-growing dental group in Fort Worth. You will be the first point of contact, ensuring guests feel welcome and well cared for while supporting the dental team with scheduling and administrative tasks.

In this role you will deliver outstanding customer service, coordinate appointments and payments, and keep the front desk inviting and organized. If you value teamwork, compassion, and professional growth, this is the place for you.

Qualifications

• Welcoming smile and positive attitude.
• Exceptional communication and customer service.
• Passion for serving guests and engaging with guests.
• Travel to DeNovo offices may be required.

Responsibilities

• Welcome guests with a warm, first impression.
• Deliver outstanding customer service and ensuring each guest has a positive experience.
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly.
• Coordinating financial agreements and ensuring clarity for guests.
• Maintaining a clear, organized, and inviting office environment for both the guests and team members.
• Assisting with other tasks as needed to support the office and team.

Skills

Welcoming smile

Communication

Customer service

Scheduling

Cash handling

Job description

Ideal Dental is seeking a Front Office Associate to join a fast-growing dental group in Fort Worth. You will be the first point of contact, ensuring guests feel welcome and well cared for while supporting the dental team with scheduling and administrative tasks.

In this role you will deliver outstanding customer service, coordinate appointments and payments, and keep the front desk inviting and organized. If you value teamwork, compassion, and professional growth, this is the place for you.