Dental Front Office & Insurance Specialist

Heartland Dental; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Free dental services for dependents

Life and disability insurance

401(K) retirement plan

6 paid holidays

2 weeks paid vacation

Continuing education

Job summary

Geist Dental Care, part of Heartland Dental, is hiring a full-time Business Assistant to support front office operations. You will greet patients, manage phones, schedule appointments, process insurance claims, and assist with accounts receivable while ensuring patient care remains the focus.

The role requires dental/medical front office experience, proficiency with Dentrix, and strong communication skills in a fast-paced environment.

Qualifications

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.
• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet patients and welcome them to create a positive first impression.
• Manage front desk duties: phones, mail, emails, and communications with patients/insurers.
• Schedule and confirm appointments using the office system and Dentrix.
• Process insurance claims and follow up on outstanding claims.
• Post patient payments and manage accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Dental experience

Insurance billing

Dentrix software

Communication skills

Tools

Dentrix

Job description

Geist Dental Care, part of Heartland Dental, is hiring a full-time Business Assistant to support front office operations. You will greet patients, manage phones, schedule appointments, process insurance claims, and assist with accounts receivable while ensuring patient care remains the focus.

The role requires dental/medical front office experience, proficiency with Dentrix, and strong communication skills in a fast-paced environment.