Dental Front Office & Guest Experience Specialist

Ideal Dental; Dallas (TX); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Discounted dental benefits for the员工和家

Paid holidays

PTO

401K

Employee scholarship program

Résumé du poste

Ideal Dental is seeking a Front Office Associate to join a fast-growing team dedicated to patient-centered care. You will provide a warm welcome, coordinate schedules, and support the dental team with efficient front-office operations.

As part of a culture focused on exceptional service, you will handle guest inquiries, manage appointments, and assist with financial discussions to ensure a smooth patient experience. This role offers growth and a collaborative work environment.

Qualifications

• Welcoming guests with a warm, friendly first impression.
• Excellent communication and customer service skills to foster connections with guests.
• A passion for serving and engaging with guests, ensuring their needs are met with care.
• DeNovo Offices: New acquired offices may require travel.

Responsabilités

• Welcome guests with a warm, friendly, first impression as their go-to point of contact.
• Deliver outstanding customer service and ensuring each guest has a positive experience.
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly.
• Coordinating financial agreements and ensuring clarity for guests.
• Maintaining a clear, organized, and inviting office environment for both the guests and team members.
• Assisting with other tasks as needed to support the office and team.

Connaissances

Welcoming smile

Positive attitude

Exceptional communication

Customer service

Guest engagement

Travel willingness (DeNovo Offices)

Description du poste

Ideal Dental is seeking a Front Office Associate to join a fast-growing team dedicated to patient-centered care. You will provide a warm welcome, coordinate schedules, and support the dental team with efficient front-office operations.

As part of a culture focused on exceptional service, you will handle guest inquiries, manage appointments, and assist with financial discussions to ensure a smooth patient experience. This role offers growth and a collaborative work environment.