Dental Front Office Coordinator

Heartland Dental LLC; Middleburg (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

PTO

Daily Pay

Job summary

Duck Creek Dental Care, part of Heartland Dental, is seeking a friendly Business Assistant to greet patients, handle front office tasks, and support scheduling with Dentrix. You will work closely with providers to maintain smooth daily operations in a small 2-doctor office.

The role emphasizes patient-first care, accurate PHI handling, and a positive team culture, with opportunities for training and growth within Heartland Dental’s supported offices.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI data safeguards required.
• 1+ years of dental/medical setting preferred.
• 1+ years of insurance billing and accounts receivable preferred.
• Dentrix or dental software experience preferred.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail and email, communication with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Support office with Heartland Dental system adoption.

Skills

Customer service

Excellent communication

Organizational skills

HIPAA training

PHI data safeguards

Tools

Dentrix

Job description

Duck Creek Dental Care, part of Heartland Dental, is seeking a friendly Business Assistant to greet patients, handle front office tasks, and support scheduling with Dentrix. You will work closely with providers to maintain smooth daily operations in a small 2-doctor office.

The role emphasizes patient-first care, accurate PHI handling, and a positive team culture, with opportunities for training and growth within Heartland Dental’s supported offices.