Dental Front Office Coordinator – Patient Care & Growth

Ideal dental care San Jose; Cedar Park (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits for the员工及家

Job summary

Ideal Dental is seeking a Front Office Associate to be the warm, welcoming face at the reception, delivering outstanding customer service and ensuring a smooth first impression for every patient.

You will manage appointment confirmations, coordinate financial agreements, keep the office organized, and support the dental team. DeNovo Offices travel may be required as new locations join our growing network.

Qualifications

• A welcoming smile and positive attitude that makes every guest feel at home
• Exceptional communication and customer service skills to foster strong connections with guests
• A passion for serving and engaging with guests, ensuring their needs are met with care

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensure each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for both guests and team members
• Assisting with other tasks as needed to support the office and team

Skills

Welcoming guests

Customer service

Appointment management

Financial coordination

Office organization

Team support

Job description

Ideal Dental is seeking a Front Office Associate to be the warm, welcoming face at the reception, delivering outstanding customer service and ensuring a smooth first impression for every patient.

You will manage appointment confirmations, coordinate financial agreements, keep the office organized, and support the dental team. DeNovo Offices travel may be required as new locations join our growing network.