Dental Front Office Specialist - Growth & Benefits

DECA Dental Group; Roanoke (VA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits for employee and +1

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental, Roanoke, VA, is looking for a Front Office Associate to warmly welcome guests, coordinate appointments, handle payments, and support the dental team in a fast-paced office. You will help ensure a smooth patient experience and maintain an inviting front desk environment.

This role offers opportunities to grow professionally, work with a patient-centered team, and travel to newly acquired DeNovo offices as needed.

Qualifications

• Welcoming demeanor and professional presence.
• Excellent communication with patients and team.
• Ability to manage front-desk tasks with accuracy and warmth.

Responsibilities

• Welcome guests with a warm, friendly first impression.
• Deliver outstanding customer service and ensure a positive experience.
• Manage appointment confirmations and scheduling changes.
• Assist with financial discussions and clarify charges with guests.
• Maintain a clean, organized front office for guests and staff.
• Support other tasks as needed to assist the office and team.

Skills

Customer service

Communication

Positive attitude

Travel to new offices

Job description

Ideal Dental, Roanoke, VA, is looking for a Front Office Associate to warmly welcome guests, coordinate appointments, handle payments, and support the dental team in a fast-paced office. You will help ensure a smooth patient experience and maintain an inviting front desk environment.

This role offers opportunities to grow professionally, work with a patient-centered team, and travel to newly acquired DeNovo offices as needed.