Dental Front Office Coordinator | Patient Care & Admin

Heartland Dental; Springfield (MO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Spring View Dental Care, part of Heartland Dental, seeks a Business Assistant to support front office operations and HIPAA compliance. You’ll greet patients, handle phones and emails, manage scheduling in Dentrix, and assist with insurance claims and payments.

Join a collaborative team in a growing nationwide dental support organization that offers competitive benefits, ongoing training, and opportunities for career growth within a stable company.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and communication with patients and insurers.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• Process insurance claims and follow up on payments and benefits.
• Review treatment plan fees and payment options with patients.

Skills

Customer service

Communication

Organizational skills

Dentrix or dental software experience

Tools

Dentrix

Job description

Spring View Dental Care, part of Heartland Dental, seeks a Business Assistant to support front office operations and HIPAA compliance. You’ll greet patients, handle phones and emails, manage scheduling in Dentrix, and assist with insurance claims and payments.

Join a collaborative team in a growing nationwide dental support organization that offers competitive benefits, ongoing training, and opportunities for career growth within a stable company.