Dental Front Office & Patient Experience Coordinator

Heartland Dental LLC; Scottsdale (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Job summary

Heartland Dental is hiring a Dental Front Office Assistant/Business Assistant for the Associated Dental Care Providers-Shea location. You will greet patients, manage front desk duties, use Dentrix for scheduling, and coordinate with providers to ensure smooth daily operations.

The role emphasizes excellent patient service, organization, and HIPAA-compliant handling of PHI in a fast-paced dental office environment.

Qualifications

• 1+ year of experience in a dental front desk role.
• 1+ year of experience with insurance billing/accounts receivable.
• Dentrix or other dental software experience.

Responsibilities

• Greet and welcome patients on entry to create a positive first impression.
• Manage front office duties: phones, mail, emails, communications with patients and insurance.
• Schedule and confirm appointments for multiple providers; use scheduling software.

Skills

Front desk experience

Insurance billing

Dental software (Dentrix)

Customer service

Communication

Organization

HIPAA training

Tools

Dentrix

Job description

Heartland Dental is hiring a Dental Front Office Assistant/Business Assistant for the Associated Dental Care Providers-Shea location. You will greet patients, manage front desk duties, use Dentrix for scheduling, and coordinate with providers to ensure smooth daily operations.

The role emphasizes excellent patient service, organization, and HIPAA-compliant handling of PHI in a fast-paced dental office environment.