Dental Front Office & Claims Specialist

Heartland Dental; Fenton (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

6 paid holidays

PTO

Daily Pay

Job summary

Heartland Dental seeks a Business Assistant for the Premier Dental Partners- Fenton office to greet patients, manage front office tasks, and support scheduling and billing using Dentrix. You’ll work with a collaborative team to ensure smooth operations and excellent patient experiences.

The ideal candidate will have customer service experience, strong communication, and the ability to handle insurance claims, payments, and account follow-ups while upholding HIPAA standards and a patient-first

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI handling awareness.

Responsibilities

• Greet and welcome patients at the office entrance.
• Manage front office duties: phones, mail/email, communications with patients and insurance companies.
• Utilize Dentrix for scheduling and records; schedule/confirm appointments for multiple providers.
• File patient insurance claims and follow up on claims and coverage verification.
• Post payments and process accounts receivable; review treatment plan fees and options.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental seeks a Business Assistant for the Premier Dental Partners- Fenton office to greet patients, manage front office tasks, and support scheduling and billing using Dentrix. You’ll work with a collaborative team to ensure smooth operations and excellent patient experiences.

The ideal candidate will have customer service experience, strong communication, and the ability to handle insurance claims, payments, and account follow-ups while upholding HIPAA standards and a patient-first