Dental Front Desk & Scheduling Specialist

Heartland Dental; Sterling Heights (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Education and training

Growth opportunities

Daily Pay

Job summary

Heartland Dental's TFD - Sterling Heights office is seeking a Dental Office Assistant to join our front-office team and help deliver exceptional patient care. You will greet patients, manage phones, schedule appointments in Dentrix, handle insurance communications and support billing processes to keep the office running smoothly.

Join a collaborative team with a focus on learning, patient-first service, and stability from a company with over 20 years of industry leadership and nationwide

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection responsibilities.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and insurance communications.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication skills

HIPAA training

Tools

Dentrix

Job description

Heartland Dental's TFD - Sterling Heights office is seeking a Dental Office Assistant to join our front-office team and help deliver exceptional patient care. You will greet patients, manage phones, schedule appointments in Dentrix, handle insurance communications and support billing processes to keep the office running smoothly.

Join a collaborative team with a focus on learning, patient-first service, and stability from a company with over 20 years of industry leadership and nationwide