Dental Front Office & Business Assistant

Heartland Dental LLC; New Castle (PA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental LLC, supporting Neshannock Dental, is hiring a Business Assistant to support front office operations in a fast-paced dental practice. The role involves greeting patients, handling phones and emails, and coordinating with insurance on scheduling and billing.

You'll gain training in Heartland Dental systems, daily pay options, and a pathway to growth within a stable, nationally recognized dental support organization.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI safeguarding awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail/email, communicate with patients and insurance companies.
• Use Dentrix for scheduling and records; schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Job description

Heartland Dental LLC, supporting Neshannock Dental, is hiring a Business Assistant to support front office operations in a fast-paced dental practice. The role involves greeting patients, handling phones and emails, and coordinating with insurance on scheduling and billing.

You'll gain training in Heartland Dental systems, daily pay options, and a pathway to growth within a stable, nationally recognized dental support organization.